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Old June 22nd, 2009, 02:05 PM
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Unhappy Crunchy Itti's..

Two of my Itti's have gone 'crunchy' inside and the material on the outside is all puckered up and seems stuck to the inside. They both have become a really bad fit and leak - most likely from the fit. I have tried a strip wash but no improvement. Does anyone have any ideas on what the problem could be? They are only about 6 months old and all my other Itti's are fine, so it can't be a washing problem. I have emailed IB but they haven't got back to me yet - so was wondering if any of you lovely ladies had any ideas on what the problem could be..
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Old June 22nd, 2009, 02:13 PM
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Delaminating of the PUL?

Its the only thing I can think of if its puckering. I'd ask for a replacement
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Old June 22nd, 2009, 02:17 PM
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Contact Itti as it sounds like it could be a fault!
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Old June 22nd, 2009, 02:50 PM
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yes I had 2 replaced and the 2 replacements are doing the same thing. The general gist I have got from people is it's from the drier...
Makes no sense though when I dry all 15 of them and only 2 have done it and they are the 2 new ones
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Old June 22nd, 2009, 03:05 PM
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Same happened to a friend and they replaced it no questions asked. Can I ask what colour it was?
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Old June 22nd, 2009, 03:20 PM
 
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What Mel said lol
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Old June 23rd, 2009, 07:08 AM
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Thanks girls! I still haven't heard back from Itti and they are usually really good so I'll send them another email if they haven't replied by tonight.

Beema - it is my red one and orange one. It's funny because I got told by a friend when I was buying them 'Don't get red - it's dodgy', because the red was the only one she had problems with, but I loved it so I got it anyway. That'll teach me
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Old June 23rd, 2009, 07:20 AM
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same thing happened to my purple one, I had only washed it a couple of times. I did contact them and it took a while and also another e-mail to hear back from them. I never bothered pursuing it cause Bella had already outgrown the M's
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Old June 23rd, 2009, 12:33 PM
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I had heard problems with the pepermint one...

Maybe give them a call, I know that they have been really busy with the QLD PCB expo on the weekend, might be quicker.
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Old June 23rd, 2009, 03:08 PM
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oh this is interesting - the same thing happened to my peppermint AIO and it now seems really small and badly fitting now.... but hasn't happened to any of my snap in ones - were yours AIOs or SIO's?
I had thought about contacting them about it but ive already had a little run in as when i ordered my purple one they sent a red one instead and then when i rang and emailed they didn't get back to me even though i'd paid for express post so i ended up sending an email that said i wasn't happy etc and they rectified the problem, still took a long while though and i'm not sur ei have the energy to pursue them again! shames cause they are fab nappies

Julie x
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