GAIA Natural Baby Skin Soothing Lotion - New product - smaller and cheaper

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November 4th, 2009, 12:51 PM
Celsie

Thank you, I appreciate your understanding. I did email the company and they replied with this:

:

Hi Sarah,

Thank you for your email and enquiry.

Our new GAIA Natural Baby Skin Soothing Lotion Tube is a replacement for our bottle.

After a lot of customer demand we decided to replace the bottle with an easy squeeze tube.

If you have any further queries please do not hesitate to contact me.

Kindest regards,

AISHA DE MISKIC

Customer Support
GAIA Skin Naturals ? Bringing you the best pure . natural . organic skincare!

I think that's enough of this topic now... could you please close this thread?
November 4th, 2009, 04:29 PM
Liz

FWIW I think it's a valid complaint... they HAVE replaced it with a smaller quantity tube and hardly changed the price, and according to the email, it was at customer request LOL.

It is becoming common practice and I'm sorry to see another business do it.

What with this and shrinking tim tams.. what is this world coming to?!

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