thread: FTB Advance payment

  1. #1
    BellyBelly Member

    Jul 2008
    Melbourne
    3,244

    FTB Advance payment

    I've never applied for an advance on the FTB before but we have serious bills at the moment so I logged on just before to see if I could apply. In the advances section it says "Advance payment update features are not available. You may have recent updates that need to be assessed and/or verified by Centrelink."

    Would this be referring to childcare benefit/rebate forms that I posted to them earlier this week? I can't think of another reason why I wouldn't be able to apply (don't owe them any money, haven't ever applied before, meet the FTB recipient criteria) or what else could be updated. Or have I missed some reason why I may not be eligible? TIA

  2. #2
    BellyBelly Member
    Add ~clover~ on Facebook

    Sep 2007
    travelling
    9,557

    Re: FTB Advance payment

    I'd call them. Maybe the system itself is/was down?

  3. #3
    BellyBelly Life Subscriber

    Dec 2008
    8,986

    Re: FTB Advance payment

    That happened to me the other day too. I used my phone app to apply but you can also ring them.

  4. #4
    Registered User

    Dec 2006
    In my own private paradise
    15,272

    Re: FTB Advance payment

    If you have level three access, put the app (express plus families) on your smart phone and apply that way. It may be a problem with online services. If that doesn't work, you can call and apply on Monday