ok so the other week i went in and fixed it all and now theyve sent me a letter saying its cut again!!!! caus i missed the appt (the one they set for me to discuss why theyd cut my pps but i went in and sorted it out before the appt date and the lady said disregard the letter) and now i have to spend time and $$ chasing up thier second stuff up im so ****ed off :(

