12

thread: Demanding to see a consultant

  1. #19
    BellyBelly Life Subscriber

    Feb 2006
    melbourne
    11,462




  2. #20

    Mar 2004
    Sparta
    12,662

    One of the things I have learnt to do over the year when dealing with any institution/beaurocracy is to ask people their names (including their family name) straight up and make a note of it. In my experience people give you better service and provide more help when they know that things are more likely to come back to them.
    If they say one of the Doctors ask them to be more specific.

  3. #21
    Registered User

    Jan 2008
    Brisbane
    5,039

    I work within the public health system. I always go private with my kids. I need to know that the one dr knows my child and his/her case... It's very hard to achieve that in the public system. You sound like you are doing the best job you can. I'd agree with you if Monday doesn't work out then go private!

  4. #22
    Registered User

    Nov 2009
    Scottish expat living in Geelong
    5,572

    Thanks everyone for your support :-)

  5. #23
    Registered User

    Nov 2009
    Scottish expat living in Geelong
    5,572

    Update again

    Saw a lovely registrar today who, when I asked to speak to the consultant, said yes immediately but offered to answer my questions as much as she could herself first. Then the consultant came in, a plan has been put in place, and I am reassured that if I have questions I can call the lovely registrar instead of whoever answers the phone so no more being fobbed off. Also they have asked us to remain in the public system as it is easier for them to confer with other surgeons, and as the moment his case is being reviewed by a radiologist, a paediatric consultant, an upper limb specialist as well as the orthopaedic surgeon. Should hear by close of day next Monday if he is having other testing done and we have a rough date by which, if there is no improvement, they will act surgically but right now they want to avoid it.

  6. #24
    Registered User

    Sep 2005
    In the middle of nowhere
    9,362

    now there's a better outcome. Well done chick.

  7. #25
    Registered User

    Mar 2006
    7,046

    EXCELLENT! Well done!!!!!!

  8. #26
    Registered User

    Apr 2008
    Adelaide
    1,741

    Glad his care seems to be coming together. Well done for being your ds's advocate

  9. #27
    Registered User

    Mar 2006
    4,542

    Well done!! So happy that you have a plan in place that you are comfortable with.

12