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I need to ask Centrelink a question but I cannot get through on any enquiry line and haven't been able to for the last 2 hours. I can't even get into the telephone waiting line. Any of course the complaints line won't even pick up. So frustrating!!! Just a vent.
oh hun.... completely understand your frustrations.
Hope you through soon. xx
There must be something wrong with their system as DD2 tried to get onto them online, could log in but not open the pages she required.
Oh bugger! What a pain!
Maybe you could request a callback through the website. That's the way I prefer to do it, so i don't have to sit there on hold for ages!
I didn't know you could request a callback from the website! Thats awesome! Thanks for sharing that :clap:
the queue's get closed when there are a certain number of people waiting - so as not to have people sitting on hold for hours on end. can you check online for your information (so with your own account if it's directly related) - or post a general question on here if it's general info - there is a lot that you don't actually need to talk to a consultant to find out
I KNOW! when i was on student allowance while at uni and working and having to report what i made i NEVER got through until about 15 mins before closing, you just have to keep redialling and trying trust me! sometimes i DIDNT get through at all and had to report on the monday. GOOD LUCK