salon shampoo

So I usualy always colour my own hair but because i had 2 weddings to go too i went to the hair dressers and got my hair done...even had to ask mum what i wanted because ive never had foils or anything done :redface: oh and ive always used head and sholders shampoo and conditioner because i get crazy itchy scalp.
the hair dresser tells me how great my hair is...she cant belive i do my own hair and that i use head and shoulders.
Hair dresser tells me if i use head and shoulders my colour will fade fast so I spend :o$60 on some redkin shampoo and conditioner for coloured hair that has made my hair so so itchy :wall: its driving me crazy...so now i go back to using head and shoulders anyways :wall:

Did it happen after only one use or repetitve use of the product? Maybe you can alternate between the two?
Redkin products are what I use (whe I can afford them) but obviously if they irritate your scalp there is a problem.
Its also worth calling Redkins consumer care line and saying that the product affected your scalp and can you return the unused product for a refund - a lot of companies offer that when there is a genuine problem.

thanks pandora...ive used it about 4 times i think but I'll try alternating(:redface:didnt think of that) because it does make my hair feel really nice

Its a shame really because Redkin is a fantastic shampoo and conditioner ( we used it at the salon i worked at). It was poor service on the hairdressers part. She should have known you had a sensitive scalp when you said you use head and shoulders but in this day and age, they are just concerned about making more money and selling a product.

I agree with Pandora. Give Redkin a call and explain what has happened, im sure they will be more than happy to refund your money :)

Take it back. I would. If she recommens it she can use the opened bottle in the salon and write it off.

I hate commercial shampoos with a passion for the same reason. Natural Hemp shampoo now all the way and not a flake or itch in sight! ;)

I event think Nestle has ownership in Redkin so even more of a reason to call and ask for a refund! :)

ive tried shampoo from the health food shop...i think it was moogoo and it made my hair feel horrible if there is a natural shampoo that could make my hair feel and look nice id love to try it??

I am interested in that Henna shampoo?

I would take it back also!!!!!!

PO5 - PM me if you are interested :)

I have the EXACT same thing and use the exact same products - I first shampoo with H&S and then Shampoo & Condition with Redken Smooth Down - Works perfectly, if I don't use the H&S first, dry itchy scalp attacks but I can't go without my Redken, my hair LOVES it! Try using the H&S Shampoo first and then the Redken after, a tiny bit more stuffing around but no itchy scalp AND perfect hair is worth it ;) xx