Ergo infant insert

I absolutely love my ergo carrier and brought it when my DS1 was about 4 months old.
He had no problem sitting in there and always fell asleep straight away.
I have just had DS2 and he is 3 weeks old and so I brought the new style of the infant insert for it.

I find that it is very uncomfortable and DS's feet and legs seems to get squashed. His head also seems to flop around a bit and I just don't feel comfortable putting him in it any more at least until he is older.
Has anyone else found that the new style of insert didn't work for them? Also is it much different to the old style of insert as I didn't get to see it at the store.

Maybe the Ergo is better suited to a bit older bubs.
Oh and also we just broke one of the clips off the side and were wondering if you can order the clips from anywhere?

I used the old style and hated it. But are you talking about the heart to heart thing?

I hate ergo with newborn!!
I could never get him to seem comfy in infant insert

I liked it from 4 months onwards.

as for clips contact babes in arms as they are AU distributers

I thought I was the only one who didn't "get" the infant ergo carrier - I hated it too but thought I was weird. Ditto once bub hit 4 months. How does the new insert differ from the old one?

I've got the new one - the Heart2Heart.
I find it to be really good with Nao. She snuggles right in and tends to go to sleep (boob pillow). I pull her little feet out, but shes a bit long for her age and I didn't put her in it til she was six weeks old. I found you need to make sure their bottom is really deep in it. And make sure the straps are tight enough to bring them right to your chest.