Maxi Rider....anyone else have this happen?

We have a maxi rider, bought it for DS when he was about 18months old as he was just getting way too big for his regular car seat. He will be 4 in April so we've had the seat just over 2yrs.....anyway today we are getting our car ready for a big trip away, including washing the car seat covers & when we took the cover off the maxi rider the foam underneath where the head goes is completely broken/cracked. Is this of safety concerns, should we be getting this covered under some sort of warranty? Has anyone else had a problem with their's?

Does not sound good - Not sure how long the warranty is for but I'd call the place you bought it first and see what they say

britex are pretty good with replacing parts, id contact them first

I've not had that happen with ours, but I certainly wouldn't expect it to happen either. I'd definitely give them a call and see what they say.

it has happened to mine.. i havent done anything about it yet ( we are not using it at the moment) but i had a bit of a google and apparently it is common and you can get a replacement from britex. not sure if you have to pay for it or if they send it out for free..

ooo, thanks for the thread. I am aware of a few mums at playgroup that use this car seat. I'll get them to check their's

happened with ours you just ring britex tell them the model and they will send a replacement free of charge ours arrived in about 4 days I live in central RURAL qld so was very surprised how quick etc

Oh my, just swapped our 2 year old out of ours to put our 5 month old in & discovered the same thing!!!! ( Not Maxi Rider but the AHR Meridien, with the same head foam stuff i assume... )

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Oh my, just swapped our 2 year old out of ours to put our 5 month old in & discovered the same thing!!!! ( Not Maxi Rider but the AHR Meridien, with the same head foam stuff i assume... )

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Thanks for posting. We've got the Meridian as well. I'll be sure the check for this.