i'd agree checking the award for your type of work is the only way to know if an offer is a good pay rate for what you do
i work in a govvy call centre - i am on good money for what i do (compared to previous jobs/award) but not as good as some other call centre positions (both govvy and private).
i don't consider the dollar value of my role to be the primary driver towards whether i'm being paid the best i can for my job. other conditions definitely help. things like additional super, working in a fantastic office (we are ranked number 1 call centre for gov and combined gov/private for CC our size in both vic and AU), flexibility. yeah, it would be nice to be earning the same as some of the other CC's (we are negotiating at the moment) BUT, there is so much more to what keeps me content there kwim?? days like yesterday - when our supervisor went and got the ingredients to make us raspberry spiders "just because". the fact our team have a morning tea once a month. the massive amount of fundraising we do as a centre. it all contributes to us being happy to show up to work
definitely something to think about on top of the $$