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Information about Centrelink Payments and Services is available from our homepage.
If you have an enquiry about your individual situation, register for Online services to view your details online, or telephone us.
If you still need assistance, you can send a request to have someone from Centrelink call you back.
the callback would only be offered if you've attempted the other contact points and still not had your issue resolved. many people are trying to use this service to avoid the queue at the call centre, and i believe it's being rejected if the files are checked and there has been no previous attempt to actually get the information through normal channels. it's not to be used (abused) as a way to avoid the queue