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We bought our strider almost 2 years ago.. our wheels are now looking like they need to be replaced.
Do i contact the manufacturer myself? I would go through the place we bought it but its no longer there.
Also would anyone have any idea on cost? I think we only need the back two replaced.
We had a problem with our pram - same brand but different model. It was still under warranty but the place we bought it from had closed down. We contacted the manufacturer direct and they referred us to a repairer. We had to travel about 1.5 hrs to brisbane to get it fixed though :( Haven't had any problems since (it's the same age as DS). No idea on cost as ours was under warranty. I expect something exorbitant though, if my experience with a different company is anything to go by. I contacted babyco to see if we could get a replacement plastic sliding thing for the side of our cot & they wanted nearly $100 :o Considering I bought it second hand for not much more, I have just left it broken. It still works as a safety catch, just doesn't have a guide to slide along. Then again, Britax might be more reasonable.
Just call Britax and they will tell you where you can get them form, they are about $40 each from memory, warranty is not an issue.
I replaced mine direct with Britax- once I explained my issue- they sent some replacements out by courier free of charge.
Wonderful :)
I'll do that tomorrow!
Yep britax will sort it out for you!