New roof

Hi!
We need our roof fixed. We have cracked tiles, and the whole thing needs rebedding and repointing. It's not a question of if we will get a new roof, it's just a question of who we get to get it done.
What have other people done? I have a quote from just a builder who will just tidy up the mess really, and that is that. But I also got a quote from roofseal, which will clean, fix, and coat our whole roof (4 times the price tho). I am keen for roofseal, and I did get a good feeling from the quote guy, but my problem is every review I have read online (not on their website) is bad, like really really bad....
Does anyone here have any personal experience with roof seal, or just getting a new roof in general?
TIA!

Not roof seal as a company, but another roof company which sealed, painted, repointed our roof a few years ago. It worked perfectly fine back then.... I think it was about $2.5k.... There must be other companies you can get quotes from??

Is it an iron/tin roof?

There are a lot of companies who do it, look in true local or ask on a fb community page. It is worth getting a few quotes we had our rental done a few months ago and there was a couple of $1000 difference in quotes.

keep in mind that most feedback you read online, even though directed at the company, would be more about the franchisee they dealt with..

we used either roof seal or roof shield (DH thinks roof shield, i can't recall exactly!) about 7 years ago - the local franchisee was fantastic - did all the work that needed to be done to clean and repair the roof, sealed it, repainted it etc. we negotiated the price down by allowing him to put a sign up on the fence for several months afterwards. we have looked at the house again recently, it still looks like it was done in the last six months.

definitely get multiple quotes and get feedback from locals who've used that franchisee rather than relying on online resources.

good luck - it's a tough (and expensive) decision to make - but ultimately, i personally believe getting the job done properly, rather than a patch job by a general handyman, will make you happier and save you money longer term