A good friend of mine told me this which I thought was a great tool when in the face of someone who is talking to you in a way you don't like.
With a group of friends, he asked a guy and a woman to face each other.
He said to the guy: I want you to insult her as much as you can. Over the top, let it rip.
He said to the woman: I want you to just stand there and take it. Not answer back, just listen to what he is saying.
So off the guy went, with bad insults like: "Why did you colour your hair like that? It looks cheap! You are crap at art, why do you bother trying... " and so on, and so on...
When they stopped, my friend asked the woman, how do you feel? To which she responded that she felt like ****, like she wanted to slap him and felt a hate for him. She was really, really, really angry even though she knew he was a friend. But it was enough to wind her up for that day and get some real emotion pumping.
THEN
He asked them to do the same, only this time he said to the woman: "I want you to think that you're a mirror. Pretend that he is standing in front of a mirror at home, talking to himself. So everything that he is saying, he's saying to himself."
So the guy went on and on like before, abusing and cursing, going crazy.
My friend asked the woman how it felt that time, to which she replied, she actually felt sorry for him and somewhat compassion. He obviously felt very badly about himself and was in a bad place/way. She didn't let the words penetrate her at all, but bounce off, without emotional attachment, because they weren't about HER. They were all about HIM.
The way people talk to us, is like a mirror into their soul. It may show us how they feel about themselves, how much they are struggling with their current situation or how bad they feel things are for them. This works with anyone, anywhere.
There are times where I get anxious when people are going off their tree at me, because I feel like they think I am a bad or horrible person, or not good enough in some way. Sometimes my natural reaction is to defend. But when you look at it this way, it helps promote calm and compassion, and is another one of those tools you can have in your arsenal of life experience. Different things work for different people of course, but just wanted to share and perhaps it will be useful one day, or for life :)

