So I just got my ergo, and its brilliant except for one thing; the shoulder straps.
I cannot adjust these in any way shape or form to stop them slipping off my shoulders. If I try to tighten them, they just end up fitting more snuggly under my arms and don't actually tighten at all. The strap that connects the two shoulder straps is too low on the back to do anything; everything above it is still too lose. I'm getting shoulder pains from constantly pulling the straps back up, and its dangerous for bub.
??????????? Help?!

