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Hey everyone,
We've been procrastinating on this and now I sit down to do it... It's bloody hard! It tells me I have to Fill in an estimator online and that's all I have left, but I don't get how this estimator tells them anything? It's not like it has a button saying submit form to centrelink. HELP!!
From the guy that gave the world Ianto and Amelia
Don't have any advice, but its a complete joke. DD is near 4 months old and we haven't got money yet. Centrelink has to be the worst thing to deal with ever.
*hug*
Good luck!
Did you do the portions of the application that you can do in advance? That should at least make it a bit easier. But yeaaaaaah, sorry no joy from me, DF handles most of our paperwork (he has the mind for it, accounting!) because it makes me want to hide :p Hopefully someone will have some constructive advice!
That's the thing, it's all done, but it says to complete the application you must now go online and provide more information... My idea would be to put more pages in what I need to fill out so that I don't get lost on the stupid government websites!
From the guy that gave the world Ianto and Amelia
I didn't. Take the forms into the office & see what they say :)
Ahh mkay, I'm with you now! How odd, maybe just try it and see why online services does? I assume it'll record it like all online services, and at the end there may be a page with a receipt number or something? I'd call them up, ask them, ask for a receipt number for that call and then do it online...that way, if there's an issue, you have proof that you called and enquirer about it, and that you were given that info. Let us know how you go...argh it's making my brain melt just thinking about it!
You have to estimate your income so they can process the claim. I think you'd just keep going to the next page. I'm already on another Centrelink benefit so I just put that in, in the appropriate sections. The estimator is different to the Centrelink Rate Estimator, because this time you are estimating your income, rather than what you are receiving from them.
I had the same problem it has to do with the family tax brnefit. I had to go in and redo the online portion of the application. Maybe you could give them a call they were very helpful when I called.
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We ended up taking the forms in and did it at the office. The lady DH spoke to on the phone didn't understand that I wasn't working anymore and kept telling him to give her my current income. When he asked if she meant the income that I was earning, she said no, the income now, he said I wasn't working and she said that we weren't entitled to it at all. Very frustrating. We did get it, but we took it into the office.
aaah dont get me started on that %#!@ form! I was told tha since we were already recieving FTB we only had to fill in one section, so did that, went in to hand it in and low and behold had to do the whole thing! oh was not a happy camper, thankfully the lady was really helpful and told us which questions we could skip (like the passport question) and she processed it. having said that I never filled anything in online either time. If you have a good Family assistance office I would try going in, at least then you can also hand the form in and get the ball rolling quicker.
It's a freaking stupid form! I had to call up about 3 times. Apparently if you lodge it at Medicare, they input it then and there... They told me 3weeks. We are currently flat broke, so it better not take 4 months.
We applied for the baby bonus, not paid parental leave...
MIne was processed within 4 weeks. think its meant to-be done in 21 days. It's a good idea to call them around 3 weeks after you hand it in to make sure they don't need any more info.
We went in yesterday and they said we will get ours on Wednesday or Thursday. But we had a letter from the social worker
We have an exeption hun, also we were able to get the paymment in a lump sum, live babies baby bonus is fortnightly installments.:
I've never had an issue using the online estimator, it always goes through correctly. when u go to drop in the forms, u will sit with a centrelink officre and they'll go through the form while you're there to ensure its filled in properly and make any additional inquiries
I must admit I never had a problem with either of mine. I only had to show the birth certificate for the ftb.
DH is starting to wonder if Centrelink has a cash flow problem :think: We filled in the form and they sent us a rejection letter within two weeks so we didn't see it (a dot point note written on the back of our FTB info sheet). Since they say the maximum processing time is 3 weeks, we rang them at 4 weeks after they lodged it and they said it had been rejected because we hadn't claimed to the carers of the child or something - doesn't make sense since our FTB went through with no issues. If he wasn't in our care why did that change? So we filled in the whole form online and we are still waiting even though we were told initially it would only take 1 to 2 days to process. It has been another 2 and a half weeks. We rang them yesterday and they said they have just implemented a minimum 3 week processing period now so even if our form has been processed they won't start paying anything until at least 3 weeks since we lodged. Grrr ... irritating!:
Sorry small centrelink vent there.
Our slackness is still an issue then, because we haven't sent off the registration for her birth and hence don't have a birth certificate... Should that matter though? Coz with Ianto I did it all at once and they didn't need to see it...
From the guy that gave the world Ianto and Amelia
ive never needed a birth cert to claim the baby bonus
If you have the form with the section that was completed by the midwife then no you do not need the birth certificate. If you do not have this form then yes you will need the birth certificate.
Sorry I should say the I claim the Baby Bonus (last year) not paid parental leave and it took the full 28 day procesing time (that is 28 days from the date they had all the information required by them).
I'd say you're looking at the wrong estimator. There's one where you actually update your details (I'd say that's the one you need) and there's one that you can play around with just to see what you'd be entitled to.
I would think what you need is under Family Assistance - Update Family Income Estimate.
Hope that helps? Or maybe you can do it through viewing an existing claim? I haven't done online claims for Baby stuff.. I usually just take in the forms from the hospital.
You don't need a Birth Certificate, just need to have lodged the form - SO POST IT! lol
Anyway, not sure what the problem everyone is having - I claimed the PPL, same form, filled the part in online, took about 15 mins, and filled in the paper form from the hospital (this has the proof of birth on the back of it, hence why you don't need the birth cert. when you lodge) and took it in on Wednesday. I know they are processing it because someone rang me this morning to confirm some things...
As for the estimator, there is an online TOOL that you can use to work out if you are better off with BabyBonus or PPL - are you sure that is not what you are looking at?
To get to the online claim form, you need to log in, so if you need to register for online services. If you aren't logging on to fill out the claim, then you aren't filling in the right thing.
I would give them a call and someone will walk you through it.
The paper form is very straight forward though, if you have filled in the online claim you skip half of it anyway.
ETA: You don't need to update your income to claim the Baby Bonus, only if your income has changed.
Went into centrelink and they said to go to the website and click "claim a payment" then you need all the passwords and CRN numbers to lodge it... We haven't done this stuff for over 2-3 years so I had to send them a message saying please get back to us with our CRN numbers asap so we can lodge our claim for the baby bonus...
From the guy that gave the world Ianto and Amelia
You don't need the birth certificate itself, but you do have to send away the birth registration before claiming. Well I had to anyway. The proof of birth should have been filled out by the hosp. already when they gave you the forms :) Call them and ask for your customer number etc. Then do the online thing and hand the rest into medicare.. Much easier than going into Centrelink itself.. and you don't have to wait as long.
ETA - Whoops.. I just realised there was a second page. Sorry for the repetitive response! :redface:
we claimed the baby bonus just recently and all i needed was the form that the hospital filled out and they took a copy of her birth cert only coz i had it with me, i tried to do the the online crud but their website never worked so they printed up the forms for me and i filled it in and dropped it back in, my payments started about 3 weeks later....
i know u guys are in a area near me, id head to the greensborough centerlink office they are really friendly and HELPFUL :o yep centerlink helpful! :rofl:
I know that ours got processed over two weeks ago - they told us when we rang up but they won't fainalise it anymore until it has been a minimum of three weeks since the form was lodged. It used to be a maximum of three weeks but it has changed to happen in no less than 3 weeks - that's what Centrelink told DH two days ago when he rang anyway.:
YOu shouldn't need a birth certificate, the section on the back of the form that you were given by the hospital should have been completed by a Midwife, that shows proof of birth. Unfortunately you do need to complete some of the claim on line and also complete the paperword you were given.
Are you claiming the Paid Parental Leave or the Baby Bonus?
No you don't need a birth certificate for the baby bonus, but I think you do need it for the family tax benefit. If you take the form to a medicare office, you can put her on medicare as well.
You can get your CRN over the phone.:
If you have any of your old Centrelink notices or even one from when Ianto was born saying they paid you the baby bonus, your CRN is written on the top of that. It is a 9 number and one letter combination and in bold writing. You can set up your online account without going into Centrelink - it will just ask you for some verifying information like old addresses, your dob and stuff like that.
You can only claim the baby bonus and FTB in one name so you just need one of your CRN's to set it up though both you and Teni will have different ones so just make sure you answer all the 'you' questions as whoever the the CRN is for and answer 'your partner' for the other of you. It all comes out the same at the end no matter whose name it is set up in, it is just that all the mail and everything else goes to that person.
The stupid baby bonus did my head in and i like to think of myself as a smart educated women! I ended up going into centrelink and asking if theyd like my bra size as it was the only thing left they didnt have!!!!
i just filled in the forms and was told by one centerlink person on the phone to do the esimator thingo....got confused, rang back and was told not to bother by the next person. we just went in to our local medicare office and they said it was all fine and we put it in last week. was told we should get the baby bonus sometime this week....and the FTB with out next payment next tuesday.