I just remember finding some clear plastic in a vegie patty from the fish and chip shop. It was really big and sharp like glass. I had been about to give the patty to ds who was 2 at the time, but thought I should test it first....
I rang the city council who gave me the number of who to call (food safety inspector people) and they told me to keep it and bring it in. They never got back to me about what it was or what happended to the place it came from.
I found dead insects in baby museli too and sent that back. They sent me a voucher for $5 or 10 but never said anthing about it. It had taken me about $10 in toll calls getting thru to them to ask where to send it...and the spending ages explaining that no, the insects were not from my cupboard! :rolleyes:
Usually I have found it hard to get through on the phone when wanting to complain and if they do respond, as many have already said, you get a pathetic compensation voucher - and as if you want to buy their product again after finding something in it!

