thread: For those of you who have bought a pram from the USA....

  1. #1
    Registered User

    Nov 2008
    Perth
    3,686

    For those of you who have bought a pram from the USA....

    ....do you have any regrets? The fact that they 'don't meet Australian safety standards' and that the 'warranty is only valid in the States'? Are they really big concerns?

    I'm that close to buying the Baby Jogger City Select US model either direct from the States or from on of the eBay sellers who have imported them from the States. I can save $400 on the entire package compared to if I buy it at one of my local baby stores (I'm in Perth) so it's not a small saving, it's significant. Not only that, I can get the Amethyst one which won't be available in Australia until Dec. Yes, colour is very important

    Now I'm all set to go and have found a good deal from someone in Sydney who is working on behalf of an exporter from the States. I was that close to buying it last night but I am a bit worried about the warranty and safety standards. Should I be worried??

  2. #2
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    Add NaeNae on Facebook

    Sep 2007
    South Gippsland
    3,753

    I got my Baby Jogger City Elite 2010 model from Mystrollers in the US. Baby Jogger has the same standards between USA and Australia as far as I could tell the only bad this was the warranty as I couldn't get it but I have not needed to use it and its expired now.

    It certainly was MUCH cheaper to buy and have it shipped despite the fact the shipping was still $250 I got the pram, toddler seat, toddler canopy, tire pump and tyre bag AND shipping for under $1000. Here the pram and toddler seat alone costs the same.

    I plan on checking out how the baby bits work with a todder as well (the bag thingy) but worst case scenario I will just use one of those neck roll things and a sheep skin. I am thinking of also getting for later on one of those stand on boards as Baby Jogger have recently released them as well not sure if they are available here but it will still be cheaper to go through the above mentioned company.

    the ONLYT bad thing was the slow shipping but it was not all that bad AND if you happen to go through above mentioned company ONLY PAY WITH WIRE TRANSFER ........ I had sooooo many issues with themaccepting other forms of payment.

    HTH Nae x x x

  3. #3
    Registered User

    Jul 2011
    66

    i brought both my baby jogger city mini single and double off ebay US its alot cheaper even with postage im not worried about warranty and the pram's i got are 2011 models and have the red brake anyway so i just have to get a safety strap and there the same as our's

  4. #4
    Registered User

    Nov 2008
    Perth
    3,686

    i brought both my baby jogger city mini single and double off ebay US its alot cheaper even with postage im not worried about warranty and the pram's i got are 2011 models and have the red brake anyway so i just have to get a safety strap and there the same as our's
    That's what I thought too! I read up about the 'safety standards' last night and they appear to be the only difference plus Aussie prams now have the warning tags such as 'Do not hang bags from the handle bar', etc. If that's the only differences then that's definitely not an issue. Thanks!

    Nae - I thought you'd bought yours from the States, have been meaning to ask you so cheers for popping in. I'll check out that place now. I've got the Elite and LOVE it but really want to be able to connect my new capsule and DD at the same time which I can't do on the Elite. Bummer! With regards to having a new born in the Elite, definitely get one of the new cocoons they've released as it actuallly clips in properly into the main seat when its flat. A few friends had the equivalent thing with their P&T prams and they were awesome. Also, we moved DD from her bassinet into the main seat when she was just 9 weeks old. I didn't bother with the shoulder straps as she was reclined quite a bit anyway (and they were too bulky) and we used a full baby insert which had the neck support as well. I think I also used the sheepskin liner underneath all that for extra comfort. It worked a treat.

  5. #5
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    Sep 2007
    South Gippsland
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    Aussie prams now have the warning tags such as 'Do not hang bags from the handle bar', etc. If that's the only differences then that's definitely not an issue. Thanks!

    Nae - I thought you'd bought yours from the States, have been meaning to ask you so cheers for popping in. I'll check out that place now. I've got the Elite and LOVE it but really want to be able to connect my new capsule and DD at the same time which I can't do on the Elite. Bummer! With regards to having a new born in the Elite, definitely get one of the new cocoons they've released as it actuallly clips in properly into the main seat when its flat. A few friends had the equivalent thing with their P&T prams and they were awesome. Also, we moved DD from her bassinet into the main seat when she was just 9 weeks old. I didn't bother with the shoulder straps as she was reclined quite a bit anyway (and they were too bulky) and we used a full baby insert which had the neck support as well. I think I also used the sheepskin liner underneath all that for extra comfort. It worked a treat.

    I am SURE mine has a warning about hanging bags from the handle bar Its in my boot and I'd check but its too cold to go outside in my jarmies

    Do you know if you can use those new capsules so the head goes closest to you so you can use the toddler seat as well??

  6. #6
    Registered User

    Nov 2008
    Perth
    3,686

    I am SURE mine has a warning about hanging bags from the handle bar Its in my boot and I'd check but its too cold to go outside in my jarmies

    Do you know if you can use those new capsules so the head goes closest to you so you can use the toddler seat as well??
    LOL! Go out in the cold for me right now!!

    I put the capsule on my Elite the other day and it only goes the one way which is facing you and you can't fit the toddler seat on at the same time as the adapters for the capsule sit below the holes for the toddler seat. There is no room at all for a toddler....unless they were happy to lay flat in the main seat

  7. #7
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    Sep 2007
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    Thats really handy to know thanks heap hun. Looks like a neck roll and sheepskin it is ... luckily I don't need to purchase either of those

  8. #8
    Registered User

    Nov 2008
    Perth
    3,686

    No probs at all!

    Just looked at My Strollers and yep, they're certainly cheaper! It won't let me calculate shipping costs at the checkout though, claims it can't ship to the address (postcode) provided. Did you contact them direct?

  9. #9
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    Sep 2007
    South Gippsland
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    I cannot remember hun sorry, I know there is a section for International perchases in the FAQ or similar maybe have a read?? Might be worth getting up early one morning and doing the "Live Chat" rather than emails as emails seemed to take forever to get responses whereas the live chat is just that :-)

    might pop over and have a looksee BRB ..........

  10. #10
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    Sep 2007
    South Gippsland
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    I just had a look at my account information and my postcode is put in as -3988 rather than just 3988, so addy appears like this:

    NaeNae S

    1234 My street name
    Suburb state
    -3988
    Australia

    I do recall having some issues but I cannot remember what I did

  11. #11
    Registered User

    Mar 2011
    Melbourne
    948

    stupid question but........... buying from ebay are you sure they wont cover the warranty???? plus on my baby jogger manual (i bought mine locally) it says to only call them not my baby store!
    maybe look into again and just double check you might be totally covered over here with faults xoxo

  12. #12
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    Sep 2007
    South Gippsland
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    MOT - The prams through ebay that Taurs is talking about come from America. Despite the fact that there is a Baby Jogger HQ in AUstralia they WILL NOT cover the prams brought from the USA even though its the same company. I have rung them directly and spoken to B.J Australia about it.

    So if the Seller on EBay imports them from the States and is not affiliated with the Aust. HQ then its an American warranty and she will have to register her warranty details on the American form which you cannot do therefore NO warranty.

    If we had problems with our pram in that first 12 months I COULD ship it back to the States but we didn't.

  13. #13
    Registered User

    Nov 2008
    Perth
    3,686

    MOT - Yeah, what Nae said. The prams I'm looking at on eBay are all from the US. You can't get an Australian model of the amethyst yet, they won't be available until Dec. So as far as warranty goes, the prams I'm looking at are covered in the States but not in Australia. Baby Jogger are VERY strict about this.

    I currently have the City Elite (same as Nae) and haven't had one issue with it so I'm very confident we wouldn't have any issues with the Select either. There is a great pram 'fix it man' (LOL!) in Perth who apparently gets all the prams damaged by the airlines so I at least have one really good contact locally if the pram did need repairs. I figure for the $400+ saving, that could get me a fair bit of fixing done

    Hey, look at that, I think I've just convinced myself...finally!!