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thread: eBay seller etiquette, what do you think?

  1. #1
    Registered User

    Oct 2009
    Bonbeach, Melbourne
    7,177

    eBay seller etiquette, what do you think?

    I'm currently watching a couch on eBay. It looks very nice, is close to us, what we're looking for etc. It ends late tomorrow afternoon, and so far the highest bid is far less than I'm willing to pay. There's 3 bids on it so far. I emailed the seller asking if could pop over tomorrow and have a look at it. The response I got back was along the lines of "Hi, the auction hasn't ended yet and there are a few bids on it. If it doesn't sell or the winner falls through with payment I'll give you a call." Wtf? I emailed back making it clear that I'm planning on bidding, and much higher than the current bids, but that I don't buy things like big furniture off the Internet without having a look at it first to make sure it's in good nick. I thought that was reasonable, even normal to want to see before I buy. The response was odd. Waiting to hear back again, but I have a feeling they don't really want people to look at it before buying. Am I overstepping some sort of mark by requesting to look at the couch before I make a financial commitment to it, or is the seller a bit weird basically fobbing me off?

  2. #2
    Registered User
    Add TeniBear on Facebook Follow TeniBear On Twitter

    Oct 2009
    Lalor, VIC
    5,051

    I can see both sides - he could be really private and just not want strangers in his house - but if you're willing to pay a lot more I would expect him to be more accommodating!


    ----------------------------------
    So, it has come to this.

  3. #3
    Registered User
    Add Vixstar on Facebook

    Mar 2006
    Penrith/Kingswood/Orchard Hills....
    1,147

    Noooo! We sold a hard cover for our ute and had a guy come to inspect. He won it too! Nothing unreasonable apart from their response...unless they misread??


    Vixstar
    Sent from my iPhone using Tapatalk and going x-eyed!

  4. #4
    Registered User

    Jul 2008
    Home with my Son :)
    2,611

    Seller is weird.. They should have no problem letting you look at it..

  5. #5
    Administrator
    Add Rouge on Facebook

    Jun 2003
    Ubiquity
    9,922

    I wouldn't do that with eBay. I think if it were gumtree that would be different. But that's just me. I would just ask lots of questions. Are the cushions firm, are the under supports saggy etc. but I wouldn't go view an eBay sale before bidding. That would weird me out if someone asked me that too.

  6. #6
    Registered User

    May 2011
    Adelaide
    747

    It could be that they misread your message, but it's definitely not unreasonable to want to see something before purchasing it.

  7. #7
    Registered User

    Apr 2006
    Perth
    4,203

    When I've sold big items on ebay in the past I have offered inspection prior to bidding

  8. #8
    Administrator
    Add Rouge on Facebook

    Jun 2003
    Ubiquity
    9,922

    Clearly I don't use eBay enough. Heheheh. So in that case it sounds pretty normal. Maybe this person doesn't realise? Or is happy to let the current bidders fight it out without people coming into his home?

  9. #9
    Registered User

    Oct 2008
    Victoria
    4,601

    We had, I think, two bidders come and inspect a pram we sold last year.

  10. #10
    Registered User

    Dec 2007
    1,794

    eBay seller etiquette, what do you think?

    I don't think it weird to request. Especially for a big ticket item.

    I think he may have misinterpreted your request. Even if he doesn't want you to come round, there is a polite way to say it.

  11. #11
    Registered User

    Jul 2007
    melb
    8,498

    I would want to see a large item as well before bidding as well as you don't want to waste money.

    But maybe they don't want strangers in house so can see both sides.

  12. #12
    Registered User

    Dec 2007
    Victoria
    7,260

    Sounds to me like she just misunderstood what you were asking.
    I have had buyers try and pull all sorts of "word games" to get me to sell before the auction ends. Wait and see what her response is to your clearer message. If she still refuses to let you view it, shrug and move on. I probably wouldn't let randoms from EBay come to my house either...

  13. #13
    Registered User

    Oct 2009
    Bonbeach, Melbourne
    7,177

    I've had someone come to look at a pram, and thought it was normal for people to look before buying. I thought maybe I'd worded it a bit oddly and maybe they thought I was trying to get them to end the auction, so hopefully they understand what I mean now. I'll probably bid anyway if i cant see it, but not as high as I was planning to before because I wouldn't mind as much if I lost it.

  14. #14
    Registered User

    Jan 2009
    In my own little fantasy world
    2,946

    I think it is odd to not allow people to inspect big ticket items too. DH wanted to inspect something and the seller has said no, because they already had a bid, therefore it was sold and they were just happy it was sold & didn't want people coming to their house. If I wanted to inspect something & they said no, I probably wouldn't bid as I would think they had something to hide. I get the privacy side of it too though.

  15. #15
    Administrator
    Add Rouge on Facebook

    Jun 2003
    Ubiquity
    9,922

    And remember I come for the tin foil hat brigade. Where I've heard of people casing houses over something like coming to check out a fore sale item lol. Paaaaaranooooid!

  16. #16
    Registered User

    Oct 2009
    Bonbeach, Melbourne
    7,177

    I can understand people not wanting their homes invaded by a curious shopper too. Yesterday I didn't open the door to energy door-knockers because I was convinced they were actually checking that I was home alone to come back later and murder me

  17. #17
    Registered User

    Nov 2011
    Radelaide
    910

    I can kind of understand them not wanting people to check before the auction ends, but with stuff like that I put a clause in stating that if the winner doesn't like/buy the item he/she is free to leave it and I will contact the next highest bidder.

    They definitely could have worded the email better.

  18. #18
    Registered User

    Nov 2011
    Radelaide
    910

    And remember I come for the tin foil hat brigade. Where I've heard of people casing houses over something like coming to check out a fore sale item lol. Paaaaaranooooid!
    Actually I've heard of sellers letting people come to inspect items and then the buyer tried to pressure them into selling there and then. Which can get a buyer suspended from eBay. (unless they state they have the item listed for sale elsewhere.)

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