I guess the way that I was looking at it was that if I have $350 (or any other amount) to spend on photos, then I would like to get it printed the way I want print/frame/book/canvas etc.
I was also a little disappointed that at no stage during the intial contact and booking was I told that pics were only printed on canvas - to me, that would have swayed me a little. Like I said, all the other pics I've had done, I could get prints of and then if I wanted canvas/book/etc I could have paid extra.
Yep - my fault for not asking further and assuming.

In regards to price, yep - i totally get that whole "you get what you pay for". It just doesn't sit right with me to not be upfront about pricing structures before the photos are taken and then waiting for you to like the photos before you say anything. Again - my fault for assuming.

At the end of the day, yes, there will (hopefully) be some nice photos, but I will only be getting the one. We cannot afford to pay anything else to get other photos printed. Figured the whole thing was free so if I don't like them, no harm done.

thanks for the opinions