I am thinking of getting some photos done of my kids (5 & 3). we have never had professional photos, and we don't take a great lot of photos

The main reason is whenever I start looking I get so confused as to what warrants a good package? how will I know I get what I pay for? (we didn't get our wedding photos and the photographer went bust, so I am very wary)

we have a digital SLR, but I am not a great photographer, and by the time I get the kids organised, they aren't in the mood for mummy to take photos..

Ideally with family scattered around the country, across the Tasman and in various parts of the world, electronic would be great as well as some physical prints..

So tell me, what should I be looking for when looking for a photographer?