Agree with Rosehip, bm work wonders. Clean out the eye (I'll say twice a day) with a cotton square and luke warm boiled water from the inside corner of the eye to the outside. Use one square per wipe. If the gunk is alot, you'll have loads of "dirty" squares, but don't use one twice!! Then gently drop in some ebm. It's hard but try getting it IN the eye, instead of just on the lid, kwim??

Goodluck