I'll have to ask my DH for some advice and get back to you, he looks after our investment property. But I do have to say, shop around for a good property manager! Ours has been terrible, we asked her over the past 12 months to chase up insurance for a cracked bench top. She left the company last Friday without arranging it (we and our tennants harrassed her constantly). She also left without giving the new lease agreement to our tenants, even though DH emailed/called her constantly about it. She promised she have it all arranged before she left, but didn't .

We're seriously thinking about ditching the agents and letting DH manage it himself!