Our fence came down in the same storm Yules, and it's finally being fixed tomorrow Getting tradies out to give us a quote has been absolutely ridiculous, they say they're coming out and then don't, they don't answer phone calls or emails, it's so stupid. The one we went with is the only one that quoted us, luckily our insurer didn't need another quote.

Id put it all in writing, make it official, and point out the lease terms. Obviously it's not what you want to do, and no doubt you understand if they've been having trouble getting people out, but enough is enough, a solution needs to be found, even if it's temporary. You can either set up a read receipt on email, or pay to register your letter and get a card mailed back when they pick up the letter, so you know it's gotten through.