Baby bonus backdated?

[deletedit]

I put in a claim for PPP several weeks ago, and also a baby bonus claim.

My PPP claim hit a system error with no ETA on when it will be resolved, and apparently this is holding up my FTA and baby bonus claims, which both SHOULD have been processed by now. And because I'm not on any payments my FTA/B has been cut down to $250pf. So for the meantime, $250pf for me and 3 kids is all I get which is really screwing with our budget.

Will I get backpaid the missing FTA/B/baby bonus? We wanted to use it for a house deposit and the longer we get screwed around with no income the longer it will take to get that house. And of course my CC is almost maxed now paying for regular expenses while I have no income.

[Lulu]

Yep, you will.

What a PITA several times over though - ggrrrrrrrrrrr

[deletedit]

Good to know, they've been telling me it starts when it starts so if it is delayed by a month ... no backpay

They have no idea what is wrong. Just "computer says no".

[Visitor7]

Providing you've started the claim within the time frame, then they will pay the baby bonus from the bubs date of birth. Which you have. Very frustrating that you've got to wait, hopefully the system errors are fixed soon for you.

[deletedit]

I'm currently on hold with a nice but confused customer service guy. They had my local office set to Blacktown. Sydney. I'm in SA!

[Visitor7]

Oh dear! Good luck with that lol