I've never applied for an advance on the FTB before but we have serious bills at the moment so I logged on just before to see if I could apply. In the advances section it says "Advance payment update features are not available. You may have recent updates that need to be assessed and/or verified by Centrelink."

Would this be referring to childcare benefit/rebate forms that I posted to them earlier this week? I can't think of another reason why I wouldn't be able to apply (don't owe them any money, haven't ever applied before, meet the FTB recipient criteria) or what else could be updated. Or have I missed some reason why I may not be eligible? TIA