I've just received a letter from centrelink saying that im no longer eligible for CCB and that they've cancelled it because Toby isn't immunised. HE IS IMMUNISED!
I've been trying to call the number on the letter for over an hour and it's engaged! Apparently the hours are 8-8 mon-fri! Im getting more and more furious every time i hear those beeps!!
Sorry BG if you read this
Now i will have til Monday to sort this crap out!
1.12.08 UPDATED
Last edited by Madissun; December 1st, 2008 at 03:46 PM.
Oh what! How annoying! You should have all the batch numbers etc in his blue book at least you can prove it. I hope you can get through and sort it out.. i bet theyve shut up thinking oh no one will notice.. what a PITA! Typical centrelink for you!
I got the same a while back. I called and gave them the details of the imunisations (batch numbers, the Dr who did them) and they followed it up. The GP (who we no longer use) didn't put the info in the system.
I'm sure you'll get it sorted no worries, just a pain in the bum in the meantime.
Maybe try ringing your dr to tell them that you received the letter and could they kindly update the system. You might have better luck getting through at that end.
Dont worry it wil get sorted out. We had to happen to us too. Now we don't immunise but we signed a conscientious agreement with the dr and still get the CCB.
I finally got through. The Australian Immunisation Register hasn't provided up to date details to FAO so they have cancelled my benefit. I explained that they are up to date and was told (very very rudely, which only infuriated me further!) that what I need to do is call the Immunisation Register, get a copy of Toby's immunisation history statement, then take it to centrelink, then wait up to 2 weeks for them re-instate the CCB!!!! In the meantime, i have to pay full price for Childcare!
Why was i paid the last CCB Rebate if his history isn't up to date?? Thats what i dont understand and when i asked i was told "i cant answer that because thats not procedure"! And i said "well how can that even happen?" and again was told "i cant answer that, we dont have any data that matches that"
It's not my fault that they haven't updated the information with FAO! But im the one who's paying for it
Last edited by Madissun; November 28th, 2008 at 07:56 PM.
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