Elyse,

I used to work at CL, so i'll try and help!

From what I can remember, Parenting Payment claims take 28 days, while Disability claims need on average 42 or 49 days as they require a specialist to assess your application...

Once the baby is born, give CL a ring and do a questionaire over the phone for both PP and family tax benefit. The call will take about 30mins to 1 hour, depending on how complicated your situation is. Once that is done, they'll wither book you an appointment at the office, or tell you to go in as a walk-in.

Make sure you have paperwork like last few months of payslips, any details of maternity leave payments, any compo claim info.. basically anything relating to money.

Also, make sure you have a 2008/2009 and possibly a 2009/2010 income estimate ready. Work out how much you think YOU will earn in the financial year, including any projected parenting payments (don't include FTB payments) and then work out your DF's financial year estimate.

They'll want to know wages, leave payments, tax-free income, fringe benefit etc all as separate figures.

They will back date FTB from date child is born, and while my memory is rusty, i think that they also backdate PP to that date too, providing to apply within a certain timeframe. To be sure, get on the phone as soon as you are able.
Hope this all helps - from what i can remember they were streamlining the process so it may even be easier than that. You have to remember it's not just a matter of plugging in a bit of info into the computer, they have to ensure you are entitled to your payment.

Good luck and have a H&H rest of pregnancy!