There's a definite art to learning how YOUR dishwasher loads in the best possible way. it took us a couple of weeks of figuring it all out! We're very happy with the Woolworths own brand of tablets - work just as well as Finish and a 1/3 of the price! We rinse dishes before loading in (i just don't like the idea of food stuffs washing around and getting on the glassware). Tomato sauces tend to get baked on so i do wash those by hand. And i also wash all plastic cups by hand but that's because i've found they leave a detergent taste in the cup. my dishwasher program takes a long time (over 1 hr) but it's an extremely quiet model which is a blessing as it can be on and i won't even notice it if we're eating dinner or working in the kitchen/diner.