i won an item last week from a seller and figured, seeing it was supposed to be couriered, i'd get more from them, and then getit all delivered together - with cheaper delivery on the subsequent items - they were smallish, and $29 should have covered the lot.

so i bid again, and won five things in total (all of $6.47) and when i contacted the seller for combined postage, got a reply saying $29 for first item, $20.30 for each subsequent item - WTF???? listing says delay for combined postage - sorry - that's not a discount.

i asked for an explanation of how they could charge that - got nothing. so i went to ebay live help (he wasn't TOO unhelpful, but not specific answers, just generic cr@p) - so i figured i'd give the seller the benefit of the doubt, contact them again asking them to justify delivery charges, and got a reply email (not through ebay) with this reply

hello

we calculate as

first one $29

second one $29 x 0.7 (30% off)

after you won all the time i will give you the best i can do

*dont forget the item is 0.99 or $2 this item is totally worth more than it should be*
now, to me, that last line is an admission that they're flogging you more postage than they should to "pay for the item" - so i again went to live chat, and asked about fee avoidance. got the right linke, forwarded to seller, and AGAIN asked for explanation of charges. nothing

so i reported them

got a reply from email - really wishy washy - but it asked me for the details of the email, so that it could be investigated. so i sent them - and got no reply.

now, i dont' want to carry the tag of a non paying bidder, so when i AGAIN got a wishy washy answer from ebay (with no cancellation of the auctions or even an OFFER of it), i forked over the money - $6.47 for the items, $110 for the delivery - i figured i'd just put negative feedback in regards to courier charging - but would check with the courier what i should have been charged - and even an extra $10 for insurance

well, i got my items - via Australia Post! the $10 of insurance should have been all of $1.50, postage, even including the biggest item, was less than $20 - so they've ripped me off over $80!!!!

and the best bit - three of the damn items are damaged!!!

i messaged the seller AGAIN on Friday - telling them items were damaged, and wanting to know what to do to have it rectified. no response. and today, i've messaged again

now, to the point of this waffle - WHAT THE HELL DO I DO TO FOLLOW THIS UP??? i really want the items replaced, and think i deserve a refund on the postage that they ripped me off - but ebay are obviously useless, paypal i believe only look at the price of the actual product...

what do i do???? help!!!


i haven't left negative feedback YET - i intend to sort this as much as possible first BEFORE that gets left - but no matter the outcome, i'll be leaving VERY negative feedback..