I was sure it was based on what was paid. I was using FDC and it was billed at the end of the month (Dec), so the last bill I paid was not till the next quarter (Jan) and I am sure that amount was in my (Apr) rebate.

Any centre I have been at has been adamant about being 2 weeks ahead with fees. So letting a family get $8000 behind is hard to comprehend, saying that though how do you turn away children when they are being dropped off?