Hey Nurses27.. thought i'd start a new thread rather than continue to highjack the other one! Well, I am gobsmacked!!!! I rang repormed accounts to clarify re semen storage fees and was told it is $200 every 6 months but you don't start paying it until after the first cycle. I thougt it was a bit unusual but it made sense that that was why we had not yet been billed for it. The accounts woman then proceeded to comment that we should have been charged a '"donor work up fee", she wasn't sure why we had not been invoiced for one and that it was $1400. She said she would speak to the donor co-ordinator who she would get to ring me. I then get a phone call from the donor co-ord who says yes, we should have been charged such. I asked why we hadn't been told of it before and apparently in the whole system the doctors told you at the first appt and in the new system the donor co-ord does it. Apparently we have been straddling the old/new system and the upshot was that no-one told us! She apologized and I'm just trying to get my head around the extra, unplanned for $1400 and asked her what it exactly covered when she tells me that the fee has gone up to $10,700!!!!!!!! WHAT the !!!!!!! This is completely mind boggling. I don't undertsand it, she then says that actually we probably should have been charged the $10,700 due to x,y and z. By now I was hardly following her explanations at all! I said it shed a whole new light on it as the main reason we were even needing IVF was sperm issues and when we had found that out our obstetrician at the time suggested changing donors which we did not want to and here we are a year later and I don't know how we can find another $10K. I didn't even get as far as asking when it had to be paid by as aby now I'm on the phone in tears, a bubbling mess and she's still seemingly trying to work out whether we should be charged $1400 or $10,700 as when we had our first appt they had not even worked out the new fee yet!! IN the end she said she would have to speak to the manager and to the doctors and she would get back to me but that it wouldn't be until after wednesday! I was upset and seething but trying desperately to be nice as I feel like I'm in their hands..... so guess this has turned into a bit of a vent. Have you found out anything from flindes re their costs.. I am now thinking of contacting them but the thought of starting the whole process over again is a bit daunting!