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thread: Fighting an insurance decision

  1. March 22nd, 2011, 11:13 AM #19
    Beautiful Disaster
    BellyBelly Life Subscriber

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    Jun 2010
    Brisbane - where it is never like it should be.
    3,411

    That's awesome news
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  2. March 22nd, 2011, 11:15 AM #20
    Bumperstump Cummerbund
    Registered User


    Nov 2007
    Earth
    4,434

    Awesome!
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  3. March 22nd, 2011, 11:16 AM #21
    Beach Mama
    Registered User


    Jan 2007
    7,197

    Brilliant hun and duh to them, seriously. Any parent would have done the same thing, great that they realised and will cover it!!
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  4. March 22nd, 2011, 11:35 AM #22
    MamaPan
    BellyBelly Member


    Feb 2007
    3,734

    that is so brilliant! i am so pleased for you Arte.
    I also think it is a great reflection on the company that they proactively made that decision and called you back etc (even after you hung up on them) - when youhave 5 mins it could be a nice idea to email them - those staff rarely get a thank you and it sounds like they went out of their way to escalate your case and get it sorted for you (and fast)
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  5. March 22nd, 2011, 11:45 AM #23
    Kamarine
    Registered User


    Feb 2008
    Brisbane
    498

    Insurance companies are not as horrible as their reputations make them out to be.
    It's like anything else. There's a bunch of bad seeds who deny legitimate claims.
    Except I believe there are more avenues to fight unfair claims. The ACCC watches the insurance industry so closely.
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  6. March 22nd, 2011, 11:55 AM #24
    LizLemon
    Registered User


    Dec 2010
    The zoo
    735

    That is brilliant news. So nice to see common sense prevail every now and then!
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  7. March 22nd, 2011, 12:35 PM #25
    Amity
    Senior Moderator


    Nov 2004
    Chickens.
    4,989

    Awesome!
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  8. March 22nd, 2011, 02:05 PM #26
    Starfish
    Registered User

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    Apr 2007
    Sydney
    1,759

    That is awesome news, I was reading the entire thread thinking that they wouldn't back down, so it's great to hear that some people really do care and take proactive action. Hope your day gets better.
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  9. March 23rd, 2011, 03:20 AM #27
    Taurean
    Registered User


    Nov 2008
    Perth
    3,686

    Woot!!! Awesome!!
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