We are very liberal users of power in this house and our bill was $1100. We have a pool, have an oil heater running the whole time in DS's room and use the dryer a whole lot. We are actually quite terrible about it all and it is my intention to change our ways! $2000, however, sounds totally ridiculous. I would definitely give them a call and possibly look at getting one of those power monitors (that will pick up if a particular appliance is guzzling too much power). A major culprit can be your hot water system and that may be worth getting checked out anyway. Also, try calling GoSwitch dot com and see if you can get a better rate from a different company. I just did that after our $1100 bill and got my existing company to match the rate of a cheaper one. They are all really competitive and if you threaten to leave one, they will often match a cheaper one or offer you a better rate. It is awful, I know. Good luck if you do call them