Was wondering if others thought the same.

We are considering getting foxtel put back on after not having it for 2 years. I didn't realise but i have a debt owing, anyways the foxtel rep called the call centre to help me sort things out and i spoke to a gentleman called jeremiah and he asked my name and i said "jacinta" and he said "may i call you jacinta?" i was like "umm yeah thats fine" what else would he call me? he just asked my name. Anyways so i shrugged it off and he couldn't help me so he transfered me to a guy called patrick and he asked my name and again i said "jacinta" and again i was asked if he could call me that. I don't understand what else would they call you other than your name??

Is it just me who thinks its odd or is it the new way of speaking on the phone