A rather large and complicated question regarding clinic fees when things go wrong. At this point in time I'm just about angry enough with my clinic to walk away and start over with a new one.

I've been through two stim cycles - with both, I developed OHSS and couldn't transfer. There were no refunds or credits on the cycle fee for those cycles.

Just recently I've been through a FET where our last embryo stopped progressing after thaw so transfer didn't happen. We've got a letter from our clinic telling us that they are keeping part of our cycle fee in credit as transfer didn't happen, but there's no medicare rebate on the portion of the fee they consider to have been "used".

Seriously ticked off right now - if the FET cycle had been dealt with like the stim cycles, we'd have been out of pocket approximately $100 as we have exceeded the medicare safety net limit. If we'd had a $545 credit on the stim cycles when transfer didn't happen, I'd feel less angry about this.

So... at this point in time I feel like our clinic is screwing us over financially, and I'd like to find out whether this is normal and what has happened to people in either of these situations with other clinics. Particularly other Sydney clinics.

Never a good idea to make a pre-menstrual woman angry when she's already stressed enough about IVF fees!

BW