I find them AMAZING!!! They are so positive and supportive!!! This is my first cycle with them and they have been amazing since the start!!! I overload them with questions all the time (I put it down to the fact I'm a nurse and want to know EXACTLY what is happening) and they always answer my questions without making me feel like I'm hassling them! It is a real family environment there and I'm so glad I found them!!! Years ago we had some testing done at Monash and I felt the same as you do now!
Dandenong is just fab- close to home for me too and so cheap for IVF! I'm currently having OI and it is all bulk billed!!! I only pay for my medications and I'm only paying $5.80 for 900IU of Puregon, so I am extremely lucky!!