Hairdresser help or anyone!!! - I can't believe they have done this to my hair!

So being a new mum, it is hard to get out and just go to the hairdressers with a newborn so I hooked up some babysitting with SIL (she could only do Tuesday) so I rang hairdressers to book in. All good except my regular hairdresser doesnt work this day...crap!

So needed to book in so my hairdresser said she will write down all the colours and what she does for this other girl to do. Okay...so I go and this girl does my hair - half a head of blonde foils and some brown (2 blonde to 1 brown). Then she puts the toner on...IT STINGS SO MUCH that I said to her I feel like its burning, she puts a cold towel on my head and its fine. She blow dries my hair and I look at it and think its not great but I need to get home to DD (3hours I was gone).

I get home and under my normal lights I realise my hair colour resembles a PINEAPPLE colour! ****! So angry.

I am friends with my normal hairdresser on facebook so I send her a msg saying what happened and that I think it was because the girl took the toner off to early because it was stinging. She said for me to come in whenever I like and she'll put a toner on it. I didnt want to get the other girl in trouble or make her feel bad by ringing the manager and my normal hairdresser said she would do it no charge.

So I organise to go in today with DD first thing (no babysitter but I figured we wouldnt be there for long and went when it first opened and no one else there).

I go in and she says looks like the other girl didnt leave the bleach on long enough but will tone it and see how we go.

All good, not stinging as she uses the toner I normally have. She blow dries my hair and we agree the colour isn't what I normally have but the best we could do seeming the bleach wasnt on long enough. I go out for the day and then home tonight.

Didnt really have a chance to look in the mirror until tonight and I realise my hair is bluey/purple in a lot of places (so now its over toned)! GRRRRRRR!!!!

SO i jump in the shower tonight and wash it with normal shampoo 3 times and i just blow dried the front to see what it looks like and it just looks like I have coloured my hair with a home packet, in other words....c-r-a-p!

It looks dull, lifeless, yellowy, brassy, greyish in other areas and I am upset and angry :(

I dont know what to do. I dont have the money to go to another hairdresser and am worried that my hair will fall out if I have something else done.

What should I do?

Go back & tell them to pull their fingers out & fix it properly. They might have to do a darker colour this time, them do your normal colour next time (not that I am a hairdresser, jsut a thought)

Yea I would go back too! The thing is obviously it was stuffed up in the first place and u paid ur money to have ur hair done to feel good not to feel like u look crappy!!

As a fellow hairdresser. U have EVERY right to ring them and tell them u want it fixed. Forget about the blonde for now, get them to either dye it all one colour or put more brown foils on. Dying over bleach so sooon will not be good for ur hair and can lean to it breaking off. Just start again hun. HTH

I'd go back and maybe go blonder just to even it all out. If you just want to get rid of the purple/blue look you can wash your hair a couple of times with dish washing detergent, it will strip your hair which isn't great but you can put a treatment in after. I've left the toner on too long before and don't worry it fades quickly after a couple of good washes.

They have to fix it, really. Dont be afraid to go bad, you don't need to be aggresive, just show them your hair....

Pineapple colour = you probably need to give it a good dose of toner. It will take the brassiness out of it.

The excess toner colour WILL wash out...usually after one wash so don't worry about the blue/purple tinge.

But yes if the hairdresser did it, they should fix it at no cost.

its just **** because ive been back already, i dont know when i can go in without DD and i am scared of what else they are going to do to my hair :o

I will have to wait until mon now as they arent open tomorrow or sunday.

go back hun xx

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They have to fix it, really. Dont be afraid to go bad, you don't need to be aggresive, just show them your hair....

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:hug:well first of all hugs for having had that done to your hair ,i know just how your feeling ,i had my hair all burnt and sinjed for my wedding day it was terrible,there is nothing worse :rolleyes:
but yes dont get angry (or cry like i did lol) but go back and tell them to fix it or your going to call consumer affairs or something ?
good luck

Yep - had my hair done dark dark mahogany with a slight purple rinse through it. A week later my hair was a flourecent purple and in the sun it glowed!!! I saw my hairdresser and told them I was coming in to have my hair darkend to black (I was happy with that) and that i wasn't going to be paying for it as I never wanted purple hair in the first place. They changed the colour, didn't charge me and it looked great. Really glad I went back. Go see them monday and tell them to fix it.

Just pop your DD in the pram and go back and get it fixed. i don't think I've ever been to the hairdressers without one of my kids in tow. hehe. Being so tiny she'll be easy to tend to while you're sitting there with the colour in your hair.

Hope you can get it all sorted. I hate it when hair-do's go wrong :(

My hairdresser couldn't do my hair either as she was going on holidays so she booked me in with another hairdresser at the salon.

Colour blunder number one ... i go back this same hairdresser tried to fix the colour at NO CHARGE ... then comes colour blunder number two ... so i wait for my hairdresser to come back two weeks later telling her i just can't walk around with the shocking hair colour ... so she insisted i come back in ... she herself 'fixed' at again at NO CHARGE ... BUT i was asked this time by the hairsalon manager to pay for the blowdry ... so i walk out with my nice usual hair colour & hair WET !!

First of dont get mad with them... GET FURIOUS!!!!!! Dont take that with a pinch of salt. They said they'd fix it and they made it worse. I say march yourself down there with as many kids as you can get a hold of (not for sympathy) it'll make them think twice about screwing you over again!!!!!!!!!

Sorry again. I get really wound up when people are stupid. I dont mean you Alibaby, I mean the first hairdresser and then the second for not fixing it right!!!

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First of dont get mad with them... GET FURIOUS!!!!!! Dont take that with a pinch of salt. They said they'd fix it and they made it worse. I say march yourself down there with as many kids as you can get a hold of (not for sympathy) it'll make them think twice about screwing you over again!!!!!!!!!

Sorry again. I get really wound up when people are stupid. I dont mean you Alibaby, I mean the first hairdresser and then the second for not fixing it right!!!

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Just keep in mind they are human beings too, and everyone makes mistakes.

Go back when it suits you and get them to fix it. As Hollye suggested get them to put in a brown shade. Get them to do darker tips instead of foils. Don't get it bleached again as it will do to much damage and take longer to recover.
This happened to my DD2 recently. The first time the colour (foils ) was SO wrong so the next day they put toner on, it then had a green tinge to it. :(
I them got her to go to my hairdresser a week later and he did two tone tips which looked great. She loves it and will go back.

If I lived near you I would come with you to babysit while you have it fixed. :)

Hope they fix it Ali, I hate bad hair from the hairdresser :(
I can mind DD after school if you trust me cause I just worked out from where you had her that we must live fairly close.

:hug: AWW MRS MAC,
thats such a nice idea and hun id leave mine with you any day;)

Smithy Erin would be ecstatic if you left Courtney here for a FEW days!!!!

THat is so sweet Mrs Mac. I would so trust you with DD even though I havent met you IRL I know the sort of person that you are. I will be giving them a call on Monday to see what will happen and let you guys I know.

I could never get angry at them and have a go because they are really nice people, they just did a **** job! LOL!

I am just going to go to my normal hairdresser who tried to fix it that it really isn't working and not even close to what my colour nomally is and see when the best time is for my hair (in that it wont fall out) to be fixed. Even if I have to wait 2 weeks for my hair to recover a bit before I have it fixed) or if I have to go darker.

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THat is so sweet Mrs Mac. I would so trust you with DD even though I havent met you IRL I know the sort of person that you are. I will be giving them a call on Monday to see what will happen and let you guys I know.



I am just going to go to my normal hairdresser who tried to fix it that it really isn't working and not even close to what my colour nomally is and see when the best time is for my hair (in that it wont fall out) to be fixed. Even if I have to wait 2 weeks for my hair to recover a bit before I have it fixed) or if I have to go darker.

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:lol: good idea hun,i did the same i hope they can fix it and make you beafidul again:lol:
MRSMAC oh my courtney would be so happy if i dropped her off :lol: shes always asking about erin

Did you end up getting your hair fixed or have you decided to wait a bit? :D

I called them and told them I wasnt happy but didnt want anymore damage done to my hair. The next time I am getting it done free by my hairdresser and they are throwing in a free product as well. I have been going there for 3 years so when I told them I was considering going somewhere else they were quick to do what I asked.

That's great that you are getting it for free, so you should, just remember to ask for the free product at the end and it's something you will use. :D