First you press together the two release buttons on top of the handle bar, then while still holding them down you have to push down on this red handle thingy on the leg of the pram,and push down wards to collapse the pram. It's a bugger to do, I am always having trouble collapsing ours! Wish I had actually tried it in the shop before buying it...
Because this pram is convertable - (ie: you can have the child either facing you or facing away from you) in order to collapse it, you also need to make sure that the handles are at the rear of the pram (ie: that the pram is facing away from you). You also need to ensure that the backrest is in the completely flat position. HTH
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