thread: EBay & warranty?

  1. #1
    Registered User

    Apr 2009
    in the garden
    3,767

    EBay & warranty?

    Does anybody kow if a manufacturer's waranty applies if you have purchased something (new) from Ebay.

    I bought my Ameda Purely Yours breast pump back in August / September I think... it's starting to play up & I do NOT want to be left in the lurch without one!

    If it was bought in a store I would take it back. Does anyone know, can you do the same with Ebay?

    TIA

  2. #2
    BellyBelly Life Subscriber & MPM

    Feb 2007
    Melbourne
    5,462

    Did you get a receipt when you purchased it? If so you can contact the manufacturer to find out what to do. If you don't have a receipt, can you contact the seller to try and get one?

    I bought a new mobile phone from eBay a few years ago and it started playing up, I was able to get it repaired under warranty because I had a receipt.

  3. #3
    Registered User
    Follow Pandora On Twitter

    Jan 2005
    cowtown
    8,276

    A lot of the time they can tell when a product was manufactured and therefore if its under warranty, but they dont *have* to without proof of purchase.

    Also, you'd need to lie and say that you bought it new as generally a warranty is not transferrable, and selling the item on will void it.

  4. #4
    Registered User

    Apr 2009
    in the garden
    3,767

    So I need to contact the manufacturer?
    I think the seller I bought it from is like an on-line store, if that helps.... I will have to go back & find my sales details from them.
    TBH i never thought I'd be using it this long, so didn't worry about that stuff at the time...

  5. #5
    BellyBelly Life Subscriber & MPM

    Feb 2007
    Melbourne
    5,462

    If the seller has an online store and regularly sells the same pumps then contact them and ask them who to contact (also ask for a receipt if they didn't already give you one). I'm sure if you contacted the manufacturer though, they'd be pretty helpful