Today I got a little FP toy I bought for DS a couple of weeks ago off ebay. The list was very brief and included no description of the toy's condition other than the fact it was second hand.
The photo isn't so great either.
I have never had a problem buying off ebay before with quality of stuff and I only ever buy hard stuff that I can clean easily.
When I got it today, the eyes are scratched off the main animal and the others are very average, it was really grimy too. Really not a condition I would ever have sold in a def not bought had it been identified.
So should I say anything or just let it ride? I know you take a gamble with these things off ebay, and never thought to ask it's condition as the only things I have bought have always been pristine even though secondhand.
I'm really irritated....
How much did you pay for it? Do you want a refund?
I have made a complaint recently due to the quality of something that I purchased and they gave me a partial refund of 40% of the price because I still wanted to keep the product. Unfortunately if you want to return it you have to wear the postage costs (a downside of purchasing online) If you paid by paypal you have more chance of getting your money back through a dispute as well - they have a policy called buyer protection. HTH Good luck
Yeah.. if its that bad, I would.
They should have said the toys were damged, but didnt.. So the item is not as described. Therefore they should give you a complete refund.. Including postage.
Second hand means used, they need to say if there are defects with the product, that is part of the description! If they withheld that information, then they are not following ebay rules and you should get a refund. If they want them back then make sure they give you enough money to send it back, you should not need to pay a cent.
Registered User
not sure what the right thing to do is.
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