it pays to complain when you rnot happy :)
a couple of weeks back we bought 2 new toothbrushs from colgate brand Jase got a ultimate clean one I got a tongue clean one
anyway mine made my gums and cheeks ulcer up as each time I brushed my teeth the tongue part ripped my gums and cheek to pieces
Jase's had special gum cleaner bits and he bled everytime he cleaned :(
anyway I though bugger this we paid $4+ on special for these each
so I went to colgate website and complained well low and behold the next day I got a email goign on about customer satisfaction etc, would I like a refund or products so I siad products as I didn'thave receipt and I rpesumed they would want it
anyway we got a parcel in the mail today
large tube of toothpaste whitening extra the one with whitening strips in it
3 x 360 whole mouth clean brushes
pack of 3 zig zag brushs
bonus!!!!!!!!!!! so it pays to complain when your not happy
also another bonus in mail we have a john deere ride on at our agnes place anyway before xmas jase got a letter with a survery which he filled out, we received a hat, coffee mug, stubby cooler and large t-shirt in the mail as a thank you for our time...........all john deere merchadising but way cool:dance: