thread: Complaint about training provider

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  1. #1
    BellyBelly Life Subscriber

    Jul 2008
    Eastern Surburbs, Melbourne
    1,841

    I would speak to the Principal now regarding the lack of communication, letting them know you need to know in advance when the workshop is scheduled so you can take leave and organise childcare. Also let them know you are anxious about your results going along the line of ' I haven't go them back so does this mean I have failed"?
    You can come across as concerned saying you really want to pass the course etc but cannot just drop everything at the last minute as I imagine others are probably in the same situation

    Then when you finished, passed and got your certificate then complain.

  2. #2
    Registered User

    Apr 2008
    Home, where else??
    1,177

    They should have a student coordinator available that you can talk to. I would mention your concerns to them (in writing also) so they have he opportunity to rectify them. They should also have given you a student handbook which details the complaint process.