Hey guys....Tara im new to this forum, but came across your thread, and wondered how you went with any help with the sling....My cousin actually owns the baba sling company so if you like ill ring her tonight and get her to help you out....I got that many babs slings now she gives the whole family one every time a baby is born ha ha ha....My baby is 1 years old now and still loves it, however i found it strange to begin with too...Its very important to have the top strap shorter than the bottom one....let me know how you went and if in need ill direct you to the inventer "Shanti"....