How about sending them a link to the car seat laws for your state? As far as I'm aware, while there's a minimum weight they need to reach before they can be turned, there's also a minimum age, and that's 6 months. There's also a youtube video that explains why children should be rear-facing for as long as possible. I'll have a search around and see if I can find it again.
There is a minimum age and weight. The minimum age being 6 months, but it is recommended to leave them rearward facing as long as possible. The YouTube clip everyone should watch is HERE (I hope it's OK to share the link, it used to be OK in another thread).
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