FFS!
Okay i did a google search and found liverpool hospital number

got redirected to WHO i thought was a nurse!

Okay, spent the first 20 mins giving out details, addresses

then then next 20 mins repeating what i have said
for example, caller "so she has a temperture for 3 days?"
me: " no it was 3 hrs"
caller: "oh sorry i should read my own notes" (YES U SHOULD HAVE)

Then after those stupid questions he reads from a transcript about fevers.

Then i asked, Have i rung Liverpool hospital?

He goes no I have rung some hotline (couldnt hear properly due to their phone echoing!)

WTF!