Hi Linda,

We just say no and sometimes quite often he listens actually. If he's tired though he starts to cry when we say no....it's so cute that I end up laughing (do I sound like a mean mummy?) If he's in a not listening mood I try and distract him. I think the important thing is to say it firmly with a serious voice. I think a lot of people say no in a nice voice so it doesn't sound any different from normal iykwim??

Anyway......