WTF??? Who takes a snooze in a shopping centre baby room with a 4yo and think that they will be safe? Far out! I think you handled it well. You let a fair bit slide before you said anything and she had no business being so rude to you and you didn't yell at the child so she over reacted a fair bit I reckon. I just hoep for the poor little girls sake that this wasn't a regular thing for her kwim? It would be sad if it were.
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