JwithJ, thanks so much for your advice . So do I just show up at that particular Coles store, tell them my problem and all the details (time, date, register, the guy that served me - i dont remembe rhis name but I remember what he looks like, hopefully they know their staff!) and they can look it up?
I remember the time because when I got into the car, I looked at the time in the car and it was 6:52pm and thought yay I'll be home in time to see Masterchef (lame i know, LOL) otherwise I wouldnt have remembered the time.
LOL ok now this is soooo dumb! I asked my husband again and he says 'oh yeah, i remember now, i did buy some new knives at coles..' So I found his reciept in the car and, of course, it was the $81. I dont know why he didnt tell me this before (or why he bought new knives when ours are completely fine.. what a waste of money).
My other transaction for $27 is still pending - its there but just hasnt come up on my statement yet. hahahaha!!!!
From my experience working at a bank you will probably find that Coles wont help you out. You will probably need to do a disputed transaction at your bank. This seems to happen to a lot of people.
Whoops... Finished reading after i posted. Glad you worked it out!
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