Well I thought it odd that she'd have to fill out forms anyway. If a payment is cut, and can be reinstated, it should be without her going through the process of applying for it again.

Nothing in their circumstances have changed, except that he ceased work about 2 weeks ago (business closed its doors, no redundancy etc). But moving away is on the cards in the next 8 weeks. Away from his family.

My sister doesn't want to assume that her SIL would actually risk her career for something so petty, but nothing makes sense at all. It could just be a system glitch.

I did tell her to put in a complaint a few days ago, but nothing had actually been said to her face at that stage.

The timing just seems too coincidental.